All features, in one place.

70+ features from booking management to email analytics — a detailed overview of what the Bukio system offers for restaurants and guests.

Booking System

11 features

Online Booking 24/7

Guests can book their table anytime based on real-time availability — day or night, without a phone call.

Automatic Table Assignment Algorithm

The system automatically selects the optimal table based on party size, area, and capacity — including table combinations.

Table Combining for Large Groups

Automatically combines multiple small tables if the desired size is unavailable. Configurable over-sizing ratio (maxWastePercentage).

Duration Adjusted to Party Size

Guest-count dependent duration rules: e.g., 1-2 people = 1 hour, 3-6 people = 1.5-2 hours. Special durationRules can be set for specific days.

Booking Window Control

Set minimum lead time (2-72 hours) and maximum advance booking time (1-365 days) per restaurant.

Same-day Booking Management

Option to disable same-day bookings after opening or allow bookings until closing time.

Automatic Approval

Choose between instant confirmation or manual approval by the restaurant staff.

Manual Booking by Restaurant

Staff can record bookings with internal notes, reasons, and optional guest notifications.

Special Request Recording

Guests can attach free-text messages to their booking (high chair, allergy, celebration, etc.).

Unique Booking ID

Every reservation receives a unique bookingUniqueId for easy identification by both guest and staff.

Booking Status Management

Full lifecycle: Pending → Approved → Fulfilled, or Rejected / Cancelled / No-show.

Area and Table Management

9 features

Unlimited Areas

Indoor, terrace, garden, private room, or other — add any number of areas per restaurant with individual capacities.

Area Types

Pre-defined types: INDOOR, OUTDOOR, TERRACE, PRIVATE, and OTHER.

Seasonal Areas

Terrace or garden automatically activates/deactivates based on set seasonal dates.

Visual Floor Plan Editor

Drag-and-drop table placement: rectangular and round tables, free positioning, rotation (0-359°), scaling, grid, and snap-to-grid.

Table Capacity and Style

Set capacity, custom color, border, and text labels (e.g., 'VIP Corner', 'By the Window') for every table.

Area Image Gallery

Upload multiple images per area with order and alt text — guests see these during the booking process.

Multilingual Area Descriptions

Every area has its own description in 4 languages (HU/EN/DE/ES).

Area Features

Built-in tags: heated, cooled, smoking, pet-friendly, kid-friendly, wheelchair accessible.

Custom Features (customFeatures)

Add your own features with unique icons and 4-language labels — e.g., 'Panoramic View' or 'Cozy Corner'.

Opening Hours and Special Days

7 features

Weekly Opening Hours

Specific opening, closing, and kitchen closing times for each day — system prevents bookings during closed hours.

Separate Kitchen Closing

The kitchen can close before the guest area — the last booking will adjust to the kitchen closing time.

Special Days (Specific Dates)

Custom hours for any date: modified times, full closure, or disabling online bookings.

Recurring Special Days (Weekly)

Weekly recurring rules: e.g., break every Monday between 14:00-16:00, or closed every Sunday.

Intra-day Breaks

Closure periods: define breaks within a day (e.g., between lunch and dinner) with overlap checking.

Special Day Duration Rules

E.g., only 3-hour bookings allowed on New Year's Eve, or a minimum of 2 hours on Valentine's Day.

Disabling Bookings while Open

The restaurant can remain open while online bookings are temporarily disabled (e.g., for private events).

Cancellation and Modification

7 features

Self-service Guest Cancellation

Guests can cancel their own reservation via a link provided in the confirmation email.

Cancellation Time Limit

Set a minimum cancellation window (0-72 hours) — e.g., cancellations allowed up to 2 hours before arrival.

Cancellation Reason Collection

Optionally request a reason for cancellation — visible to the restaurant in statistics.

Cancellation Notification Email

Automatic email to both guest and restaurant upon cancellation, with optional custom messaging.

Restaurant-side Rejection/Cancellation

The restaurant can also cancel or reject bookings; the guest receives an automatic notification.

Modification Notification

If booking details change (time, party size), the guest receives an automatic update email.

No-show Registry

Guests who don't show up receive a special status — history is visible in their CRM profile.

Email Notification System

9 features

6+ Automatic Email Types

Confirmation, pending, approval, rejection, cancellation, and modification — all sent automatically.

Pre-arrival Reminders

Can be set 1-72 hours before the booking. The restaurant can toggle this feature on or off.

Feedback Requests

Automatic follow-up email 1-48 hours after the visit — driving Google/Facebook reviews.

Restaurant Notifications

Staff are notified immediately of new or cancelled bookings via email and browser push notifications.

HTML Template Editor

Visual email editor to customize all email templates without coding.

4-Language Email Templates

Templates in Hungarian, English, German, and Spanish for every email type — guests receive them in their own language.

SendGrid Integration

Professional email delivery via SendGrid with detailed delivery statistics.

Email Delivery Analytics

Full tracking: delivered, opened, clicked, bounced, marked as spam — per email type and per guest.

Retry and Error Handling

Automatic retry for failed sends, with error message and code logging.

Restaurant Profile and Appearance

8 features

Multilingual Restaurant Description

The restaurant's introduction text can be edited in 4 languages (HU/EN/DE/ES).

Address, Contact, Social Links

Full profile: address, phone, email, website, and social media (Facebook, Instagram, TikTok, YouTube, Twitter).

Review Platform Links

Google Business, Google Reviews, TripAdvisor, OpenTable, Zomato, Yelp — all configurable.

Delivery Platform Links

Wolt, Foodpanda, Uber Eats, DoorDash, Netpincér, Foodora, Grubhub — making it easy for guests to find you.

20+ Booking Form Themes

Classic, Elegant, Autumn, Coastal, Rustic, Modern, Dark, Pastel, Neon, Forest, Vintage, Mediterranean, Gastro, Asian, Boho, Minimal, Café, Luxury, Ocean, Fuego.

3 Form Layouts

Standard, Compact, and Step-by-Step booking views — choose the one that fits your style.

Cover and Background Images

Upload custom cover and background images for the restaurant's booking page.

35+ Service Markers (Amenities)

Pet-friendly, LGBTQ-friendly, wheelchair accessible, vegetarian, vegan, kosher, halal, parking, Wi-Fi, live music, darts, billiards, projector, karaoke, board games, and many more.

Guest Management and Communication

4 features

Guest CRM Profile

Automatic profile for every guest: total bookings, arrival rate, favorite area, no-show history, average party size.

Multilingual Guest Service

Guests receive all communication in the language they selected during booking (HU/EN/DE/ES).

Direct Messaging

The restaurant and guest can exchange messages linked to a specific booking — logged with timestamps.

Internal Notes (Manual Booking)

Internal comments for staff on manual bookings — invisible to the guest but visible to the team.

Notifications

3 features

Browser Push Notifications

Immediate browser alerts for the restaurant for new bookings, required approvals, and cancellations.

Notification Center

Read/unread status, detailed metadata (guest name, party size, time, cancellation reason).

Automatic Expiration

Notifications are automatically deleted after 30 days (TTL index).

Policies and Legal Documents

5 features

15 Policy Types

T&C, Privacy, Booking Policy, Cancellation Policy, House Rules, Allergen Info, Copyright, Complaints, Gift Card, Loyalty, Deposit, Event, Family, Delivery, and more.

HTML and PDF Support

Policies can be editable HTML content or uploaded PDF files.

Version Control

Every modification creates a new version; previous versions are preserved for traceability.

Consent Declaration

Requirement for guests to accept policies during booking (requiresConsent + custom text).

Publishing Control

Policies only appear publicly once specifically published by the restaurant.

Multi-restaurant and Permissions

4 features

Unlimited Restaurants per Account

A single user can manage any number of restaurants from one login, independently of each other.

Role-based Access

USER, ADMIN, and DEVELOPER roles — restaurant staff only access their assigned permission levels.

Passwordless Login

Email code (OTP) authentication by default — password login can be optionally enabled.

Restaurant Slug and SEO

Every restaurant gets a unique slug (e.g., bukio.hu/foglalas/la-cucina) which is SEO-friendly and shareable.

Customization and Custom Messages

3 features

Custom Messages on Booking Form

Multilingual, key-value based custom messages (customMessages) — e.g., 'Please arrive 10 minutes early'.

Custom Cancellation Message

The restaurant can display its own text during the cancellation process.

Email Template Variables

Dynamic variables in email templates: guest name, time, restaurant name, booking link, etc.

Information

This list includes the full feature set of the Bukio system. Restaurant operators can select and activate features tailored to their specific location. All plans include the same features — they are only differentiated by the number of monthly bookings.